Professional Summary

Currently providing information technology services to business and individuals in northeast Iowa. Incorporated April 2000 as Psybre, Inc. (http://www.psybre.com)

5 solid years experience in designing and implementing hierarchical router (wide-area) networks and data networking solutions, which include the use of primarily Cisco routers, 3Com and HP switches, Microsoft NT and Novell Netware server platforms and associated network standards and communication protocols. Management and enhancement of existing networks for 10 years.

14 years experience working in information technology.

Cisco Certified Network Associate (CCNA) 1/2000. Pursuing Cisco CNP certification.

Strong knowledge of data communications internetworking and WAN/LAN technologies; i.e. xDSL, frame relay, Ethernet, Token Ring, PCs, routers, muxes, and CSU/DSUs.

Internet Service Provider experience including dial-up, DSL & fixed wireless solutions. Web page design using Dreamweaver, MySQL, Access and Resin application server.

WAN-to-Host communications experience.

Experience in implementing convergence of data/voice networks: shared DS1s, drop/insert implementations; Lucent Definity PBXs & ACD.

Custom programming for MS-DOS and MS-Windows operating systems

Good project management and team skills: ability to develop, document, and explain technical solutions to co-workers and end-users alike.

Employment

Sagebrush Corporation —— www.sagebrushcorp.com

Telecommunications Specialist, October 1997 to January 2000

Daily administration of: Novell Netware 3.x, 4.x, 5.x; Microsoft NT Server 3.x, 4.0; Citrix Winframe 1.X; Apple MacIntosh/Microsoft Windows clients using Microsoft Office, Onyx SFA, departmental software, Microsoft Exchange/Outlook, e.g.; telco lines (POTS, T1s); LAN/WAN hardware & protocols (layers 1-4)Engineered and built data/voice WAN (Cisco 3640/1600s -- ADC Kentrox drop/insert CSU/DSUs -- Lucent Definity ECS PBXs)..

Re-built LAN infrastructures (4 locations, 300 nodes), 10baseT and 100baseTX networks using 3Com switches/hubs.

Designed multi-user inventory-tracking support program for MIS department.

On-going troubleshooting/enhancement/administration/repair and support for Cisco routers.

Documented disaster recovery plan.

Management Applied Programming, Inc. (MAP) —— www.mapinc.com

Telecommunications Specialist, January 25, 1988 to July 15, 1997

Daily administration of: Novell Netware 3.x, 4.x, SAA 2.0 Servers; Microsoft NT Server 3.x, Microsoft Windows and IBM OS/2 clients using Microsoft Office and departmental software; LAN/WAN hardware & protocols; maintenance of 10baseT LANs (5 locations, 200 nodes); hardware and software support for end-users.

Researched, recommended, implemented and documented remote access services for telecommuting and client access to MAP's WAN.

Installed a Netware 4.11 server designated to be used as the main gateway between MAP's mainframe and its WAN. Installed 254-user Novell SAA 2.0 for Netware gateway and HostPrint 1.1 16-user. Maintained, supervised and troubleshooted this critical datastream.

Rewrote EZ-Entry PLUS for multi-user capability. It is a customizable system as a data-entry front end and updatable database look-up application for list maintenance. Required thorough knowledge of PC-to-mainframe communications, mailing list maintenance, and network application issues.

7-Up/RC Bottling Company Employee Retirement Plan: designed and coded a system for administrating this pension plan for 800 employees. It was solely maintained and administered by myself.

Merged new satellite office to MAP's LAN. This team project involved moving the office, converting token-ring topology to ethernet, establishing a 56kb and ISDN wide-area network, merging/trimming five 4.11 Netware servers down to 3 4.11 servers that are now part of our WAN, train employees on new programs and workflow processes.

Researched, and implemented remote access services and Internet access services to MAP's LAN both for in-house and client use.

Additional employment history and experience applied is available here.

Education

High School Education:

1983 Westtown School, Westtown, PA http://www.westtown.edu

Secondary Education:

1983-85 Luther College, Decorah, Iowa http://www.luther.edu

Computer Trade-Related Education:

1991 Troubleshooting the IBM-PC (5-day hands-on troubleshooting Intel-based computers)

1993 Novell Netware 3.11 Training (Netware 3.11 System Manager, Netware 3.11 Service/Support)

1994-95           Novell Netware 4.1 Training (Netware 4.0 Administraion, Netware 4.1 Adv. Adminstration,
                            Netware 4.1 Installation/Configuration, Networking Technologies, Netware Service/Support,
                            Netware Connect [full Netware 4.x track])

1996 Mastering Computers’ Troubleshooting Windows ‘95

2000 Wave Technology's Cisco Certified Network Associate Boot-Camp